The Talent Blueprint Through a Digital Lens
In his book, The Singularity is Near, Ray Kurzweil notes “The future is widely misunderstood. Our forebears expected it to be pretty much like their present, which had been pretty much like their past.” As forward-thinking health care providers reimagine the way they deliver care and service to patients in the future, emphasis is placed on […]
Consumerism in Health Care – Shaping Your Talent Strategy to Match
For those of us working in health care, consumerism is now a regular topic for discussion and debate at the water cooler. Over the years, patients have become increasingly prepared to interact with health care providers as savvy consumers rather than passive patients. Armed with more information and options for care than ever before, patients […]
On Trend: Health Care Transformation
Over the holidays, I had a chance to reflect and celebrate. Hopefully, you had a chance to do the same and are looking forward to a good year ahead, refreshed and relaxed. In between spending time with family and friends, I also found a moment to peruse a few year-end industry forecasts and trend reports. […]
2019 – A Renewed Commitment to Talent—Transformative Leaders Needed
It’s that time of year already—the time when you start thinking about what to give and do for the holidays. It is the season of year-end financials, annual evaluations and budget approvals, holiday parties and winter break. While preparing to take some well-deserved time off, we are often prompted to reflect on the past year […]
Successful Transformation requires Transformational Leadership
Healthcare transformation has been embraced as “the thing” to do throughout the nation. Whether it is the increasing shift to outpatient services, value-based reimbursement, cost reduction, consumerism, or the digital revolution all organizations are coming to grips with a transformation that will reshape the industry as we have known it. With as much as a […]
Make No Little Plans: The State of Health Care in Chicago
The Health Care Council of Chicago (HC3) recently released its second annual report on the State of the Chicago Health Care Industry. Chronicling recent events of the health care ecosystem in the Second City, actually nation’s third largest metropolitan area by population, the report presents a framework for analyzing the trends and opportunities facing the city and its […]
Transformative Leaders: Every organization wants them, or do they?
The only organ in the human body that has the capacity to regenerate is the liver. As little as 25% of the original liver can regenerate back to its full size. Organizations regenerate and transform too when they recognize that their current way of operating, even with improvement, cannot produce the type of results they […]
The Business of Culture and Engagement (Part 2): Four Simple Principles
What specific words come to mind when you describe a healthy workplace? What’s the “smell” of your department? What’s the “smell” of your company? Answering these questions is the starting point for a meaningful discussion about the plan for shaping culture and employee engagement in your organization. Inspired by the late Professor Sumantra Ghoshal’s discussion about “The […]
The Business of Culture and Engagement (Part 1): The Smell of the Place
Several years ago, I watched a grainy yet insightful video clip of the late Professor Sumantra Ghoshal speaking at the World Economic Forum. He spoke about corporate environments and culture – an issue that I continually study. Professor Ghoshal compared the feeling of his home in downtown Calcutta in the summertime, where he felt tired often because of the heat […]
People Strategy through the Lens of Continuous Improvement
My first exposure to thinking about continuous improvement was in the U.S. Air Force. I was a regional legal counsel for several Air Force medical facilities. The medical center commander and chief executive announced that we were going to use LEAN to improve patient flow, among other things. Since then, I’ve had the privilege of […]